General terms and conditions

The present terms and conditions of sale are entered into by MASTARI, on the one hand, and by any individual or legal entity wishing to make a purchase via the website, hereinafter referred to as "the buyer", on the other.


The purpose of the present terms of sale is to define the contractual relationship between MASTARI and the purchaser, and the conditions applicable to all purchases made via the website. The acquisition of a product through the present site implies unreserved acceptance by the purchaser of the present conditions of sale, which the purchaser acknowledges having read prior to ordering. Prior to any transaction, the buyer declares on the one hand that the purchase of products on the site is not directly related to his/her professional activity and is limited to strictly personal use, and on the other hand that he/she has full legal capacity, enabling him/her to commit to the present general conditions of sale.

MASTARI reserves the right to modify these conditions of sale at any time, in order to comply with new regulations or to improve the use of its site. Consequently, the applicable conditions will be those in force at the date of the order by the purchaser.



The products offered are those shown on the website while stocks last. Each product is presented on the website in the form of a description of its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible, but are not binding on the Vendor. The sale of products presented on the website is intended for all buyers residing in countries that fully authorize the entry of these products into their territory and in which MASTARI wishes to market them.


The prices shown on the product sheets of the internet catalog are in Euros (€) and include VAT. MASTARI reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery charges, which are invoiced in addition to the price of the products purchased, depending on the total amount of the order.


MASTARI retains full and complete ownership of the products sold until full payment has been received, in principal, costs and taxes included.



In accordance with article L121-20 of the French Consumer Code, the buyer has a period of fourteen working days from the date of delivery of their order to exercise their right of retraction and return the product to the seller for exchange or reimbursement without penalty, with the exception of the cost of return.



Deliveries are made to the address indicated on the order form, which can only be within the agreed geographical area. Orders are delivered by La Poste via COLISSIMO, a delivery service that does not require a signature. Delivery times are given as an indication only; if they exceed thirty days from the order date, the sales contract may be cancelled and the purchaser reimbursed. Delivery is made to the purchaser's home by the letter carrier. If the purchaser is absent, he/she will receive a delivery notice from the letter carrier, enabling him/her to collect the products ordered from the nearest post office, within a period indicated by the postal services. The risks associated with transport are borne by the purchaser from the moment the items leave the Vendor's premises. The purchaser is obliged to check the condition of the packaging and the contents of the goods on delivery, in the presence of the employee of La Poste or the delivery person. In the event of damage in transit, any protest must be made to the carrier within three days of delivery.



All products supplied by MASTARI are covered by the legal warranty stipulated in articles 1641 et seq. of the French Civil Code. In the event of non-conformity of a product sold, it may be returned to the Vendor, who will take it back, exchange it or reimburse it.


In the distance selling process, MASTARI is bound only by an obligation of means. It cannot be held responsible for any damage resulting from the use of the Internet network, such as loss of data, intrusion, viruses, disruption of service, or other involuntary problems.


All elements of the MASTARI website are and remain the exclusive intellectual property of MASTARI. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photos, logos, visuals, or text.



MASTARI is committed to preserving the confidentiality of information provided by the purchaser, which he/she may be required to transmit in order to use certain services. All information concerning the purchaser is subject to the provisions of law n° 78-17 of January 6, 1978. As such, Internet users have the right to access, modify and delete information concerning them. They may request this at any time by post to the following address: Rémi FATTAL, 15 Avenue Manin, 75019 PARIS or by e-mail:


These conditions of distance selling are governed by French law. For all disputes or litigation, the competent court will be that of Paris (France).